●  THE COMPANY

The appliance repair crew named for the forest west of Olympia

Our name comes from Capitol State Forest, the working forest in the Black Hills west of Olympia. The habit it stands for is plain: our technicians learn the machine, the house and the back roads, then fix what the meter confirms.

Who we are and how we work

Capitol State Forest is a working forest, not a postcard. It covers the Black Hills with logging roads, trail networks and the long climb to Capitol Peak, and it is managed for timber and for people at the same time. We took the name because the place matches the way we want to work: steady, practical and familiar with the roads that are not on the first map you open. Appliance repair has back roads too. A dryer that keeps blowing its thermal fuse might be a vent packed with lint along a crawlspace run. A dishwasher that will not fill might be a clogged screen fed by a private well. Knowing where to look first is most of the job.

Our technicians split along two lines of work that share one method. The residential side handles refrigerators, freezers, built-in ice makers, dishwashers, ranges, ovens, cooktops, washers and dryers in houses, condos and manufactured homes. The commercial side handles ice machines, reach-ins, prep tables, bar-back coolers and glass-door merchandisers in restaurants, cafes, bars and hotels. Both read the code when there is one, then confirm the fault with a meter, a thermometer or a gauge before naming a part. Both write one price and wait for approval. Both finish with a test cycle and a written warranty. The commercial crew adds scheduling around service and a plain account of what an inspector is likely to check.

We work across Olympia, Lacey and Tumwater, from the South Capitol bungalows to the Hawks Prairie cul-de-sacs to the manufactured homes along the Littlerock Road corridor. The region teaches its own lessons. Fall rain and fog keep laundry rooms damp; mildew creeps into washer door boots, and condensation pools in dryer ducts that snake through a crawlspace. Windstorms knock out power, and control boards take the surge when it comes back. Olympia’s soft city water seldom scales anything, while private wells out toward Black Lake can leave iron and sediment in fill valves. Commercial kitchens downtown and along Martin Way meet the same water on a larger scale, in evaporators that need descaling and filters that need changing.

Technician with a tool pouch in a home kitchen
● Measured before it is priced
01Code, then proof

A display code tells us which circuit complained. A meter, thermometer or gauge tells us which part failed. We write no price until the reading and the symptom agree with each other.

02One written price

You see the named part and a single written figure before anyone picks up a tool. A yes absorbs the $99 into that figure. Turn it down, and the visit closes out at that same $99.

03Around your schedule

Households get an arrival window by text. Kitchens get a visit timed before open, between lunch and dinner, or after close when we can manage it, so the line keeps moving.

04Finish the job cleanly

Every repair ends with a test cycle while you watch, a clean work area and a written warranty. Coming back to fit an ordered part adds no second visit fee.

If a machine is acting up in Olympia, Lacey or Tumwater, tell us what it is doing. Once you sign off on the written price, the $99 diagnosis counts as a piece of that repair rather than a separate line. Request service →

Book a visit.

$99 diagnostic, folded into the repair once you approve the written price.

Request service ☎